Effective Date: 1 March 2026

Welcome to Selas®!

These Terms of Service (‘Terms’) are a binding agreement between you (‘you’, ‘your’, or ‘User’) and Synergi First Pty Limited ABN 35 096 792 595 (‘we’, ‘us’, or ‘our’) governing your access to and use of our websites associated with Selas® , and any related mobile applications, application programming interface (‘API’), software, platform, content, tools, features, and any other services (collectively the ‘Services’).

By accessing, visiting, or using the Services, you agree to these Terms and our Privacy Policy and you affirm and signify your consent to these Terms by either i) clicking on a button or checking a checkbox for the acceptance of these Terms; or ii) registering to, using or accessing the services, whichever is earlier (the date of such registration or acceptance being the ‘effective date’).

If you do not agree, do not use the Services or create an account.

1. Eligibility

To use the Services, you must create an account (‘Account’).

You must be at least 18 years old to register or use the Services.

By creating an Account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

2. The Services

2.1 General

Selas® is a cloud-based sales and lead management platform for sales agents and professionals that incorporates AI-powered platform, offering general guidance, recommendations, analytics, resource suggestions, and interactive learning experiences.

Subject to these Terms:

We grant you a limited, non-exclusive, non-transferable license to access and use the Services solely for your personal or internal use.

Subscribers may access additional paid features in accordance with the subscription plan purchased.

Your access is provided on a subscription basis and these Terms also serve as a subscription agreement.

2.2 Monitoring and Records

We may monitor, record, and log your interactions with the Services.

Conversations with Selas® may be reviewed in full or in summary form.

Do not disclose confidential or sensitive information when interacting with Selas® as we cannot guarantee such information can be deleted or withdrawn.

2.3 Accounts and Credentials

You are responsible for all activity under your Account.

You must provide complete and accurate information when creating an Account and keep it updated.

You must safeguard your credentials and may not allow others to use your Account.

Notify us immediately of any unauthorized use by contacting hello@selas.com.au

3.1 Client Data

Client Data means any data, information, records, materials or content uploaded, submitted or otherwise provided by you to the Services, including client details, contact information, listings, images, communications and business records.

Ownership As between the parties, you retain all right, title and interest in and to all Client Data.

Licence to Selas® You grant us a worldwide, non-exclusive, sublicensable, perpetual, royalty-free licence to access, use, reproduce, store, process, modify and create derivative works from Client Data:

• to provide, operate and maintain the Services;

• to prevent or address technical, security or support issues;

• to develop, improve and enhance the Services, including AI functionality and models; and

• to create aggregated or de-identified data sets.

Aggregated / De-identified Data You acknowledge and agree that we may anonymise, aggregate or de-identify Client Data and use such data for any lawful purpose, including improving the Services, analytics, benchmarking and training machine learning models, provided that such data does not identify you or any individual.

Responsibility for Client Data You are solely responsible for all Client Data, including its accuracy, quality, integrity, legality and appropriateness.

You represent and warrant that:

(a) you own or have all necessary rights, consents and permissions to use and provide the Client Data; and (b) the Client Data, and its use by us in accordance with these Terms, does not and will not:

infringe any intellectual property, privacy or other rights;

violate any applicable laws or regulations; or

require us to obtain third-party licences or pay any fees.

3.2 Sensitive Information

The Services are not designed to process or store sensitive information (including health information, government identifiers, financial account details or other regulated data).

You must not upload or input sensitive information unless you have ensured compliance with applicable laws and obtained all necessary consents.

To the maximum extent permitted by law, we disclaim all liability arising from any sensitive information submitted in breach of this clause.

3.3 Security and Access

We will maintain reasonable administrative, technical and physical safeguards designed to protect the security, confidentiality and integrity of Client Data.

We will only access or use Client Data:

• to provide and support the Services;

• as required by law;

• as permitted under these Terms; or

• as otherwise authorised by you.

3.4 Clarification

For clarity, Client Data and Outputs (as defined below) are governed by specific provisions of the Terms and are not intended to be treated identically under the definition of ‘Content’.

4. User Obligations and Restrictions

You agree not to:

• Use the Services for unlawful, harmful, or fraudulent purposes.

• Infringe third-party intellectual property or proprietary rights.

• Upload viruses, malicious code, or harmful materials.

• Post abusive, obscene, defamatory, harassing, or otherwise objectionable content.

• Send spam, junk mail, or unauthorized advertising.

• Interfere with the Services’ security features, or attempt to bypass, copy, or reverse engineer the Services or API.

• Rent, lease, sublicense, or resell the Services.

• Restrict others’ use of the Services or expose us or our users to harm or liability.

You remain solely responsible for all acts and omissions arising from your use of the Services.

5. API Access

If provided access to our API, you are granted a limited, non-exclusive, non-transferable, royalty-free license to use the API solely for integrating the Services in accordance with our documentation.

Subscribers:

Are responsible for all data entered through the API.

Must comply with all usage limits, requirements, and restrictions we provide.

Must not use the API in a way that degrades performance, introduces harmful content, or violates third-party rights.

Must not reverse engineer, decompile, or disassemble the API.

Subscribers are liable for any third-party use of the API they authorize and agree to indemnify us against resulting claims, losses, or damages.

6.1 AI Interactions and Accuracy

You acknowledge that Responses (any text, image, audio, video, or content generated by Selas®) are AI-generated and not from a human.

Responses may be inaccurate, incomplete, or inappropriate.

The Services are intended for general guidance only and are not a substitute for professional advice (legal, medical, financial, therapeutic, or otherwise).

• Selas®’s responses are based on its training data and patterns, common business and personal development practices, reflective questions and feedback to support your growth, resources and frameworks for decision-making, and while personalised, are not equivalent to human judgment or expertise.

• You acknowledge that the effectiveness of Selas® depends on your honest and active participation, your judgment in implementing any suggestions, your responsibility to seek appropriate professional advice when needed, and your understanding that results may vary and are not guaranteed.

• You acknowledge that the Services do not provide professional, legal, financial, therapeutic or employment advice and we accept no liability arising from decisions made based on the Services.

You must:

Evaluate Responses for accuracy and appropriateness for your use, including using human review as appropriate, before using or sharing Responses from the Services. Any recommendations or suggestions provided through our Services should be evaluated by you and your professional advisors before implementation.

You must not:

Rely on Responses as a sole source of truth.

Use Responses to make legally or materially significant decisions about others (e.g., employment, housing, insurance, credit, or healthcare).

We disclaim responsibility for any reliance on Responses.

You acknowledge and agree that any use of, reliance on, implementation of, or decisions made based on Responses or Outputs is entirely at your own risk.

6.2 AI Functionality

You may provide input to the AI features of the Services (‘Input’) and receive generated outputs (‘Outputs’). Input may include Client Data.

You are solely responsible for:

• the legality and appropriateness of any Input; and

• your use of any Outputs.

You must ensure your use complies with applicable laws and obligations.

Outputs may be inaccurate, incomplete or misleading and must be independently reviewed before use.

Due to the nature of AI, Outputs may not be unique and similar outputs may be generated for other users.

Certain functionality may be powered by third-party providers and Inputs and Outputs may be processed by those providers to deliver the Services.

6.3 Ownership of Outputs

To the extent permitted by law, all right, title and interest in and to Outputs are owned by Selas® or its licensors.

We grant you a non-exclusive, royalty-free, non-transferable licence to use Outputs for your internal business purposes.

You acknowledge that:

• Outputs are not exclusive to you; and

• Outputs may not be capable of protection under intellectual property laws.

6.4 Use of Outputs by Selas®

We may use Outputs to operate, improve and enhance the Services, including for training, testing and developing machine learning models, provided that such use does not identify you or disclose Client Data in identifiable form.

7. Subscription and Payments

Subscription plans, features, and pricing are described on our website.

Payments are processed securely through our third-party processor.

All fees are billed in advance, recurring, and non-refundable (unless required by law).

We may change pricing or features at any time with notice.

If your access is terminated due to breach of these Terms, you will not be entitled to any refund.

8. Security

You are solely responsible for maintaining the confidentiality of your credentials and ensuring your Account is secure. We are not liable for any loss or damage resulting from your failure to safeguard your Account.

9. Monitoring and Enforcement

We reserve the right (but have no obligation) to monitor, review, remove or restrict access to Client Data where we reasonably believe it breaches these Terms or applicable laws.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ WITHOUT WARRANTIES OR CONDITION EITHER EXPRESS, IMPLIED OR STATUTORY. WE SPECIFICALLY DISCLAIM TO THE FULLEST EXTENT ANY IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE OF NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. WE, OUR SUBSIDIARIES, AFFILIATES, AND LICENSORS DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, SECURE OR AVAILABLE AT ANY TIME OR LOCATION; THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENT.

WE DO NOT WARRANT THAT ANY RESPONSES, OUTPUTS, RECOMMENDATIONS, COACHING, ANALYTICS OR AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, SUITABLE OR FIT FOR ANY PARTICULAR PURPOSE OR OUTCOME.

WE DISCLAIM ALL LIABILITY ARISING FROM ANY RELIANCE ON AI-GENERATED RESPONSES OR OUTPUTS.

WE ARE NOT RESPONSIBLE FOR THE ACTS, OMISSIONS, AVAILABILITY, OUTPUTS OR SERVICES OF ANY THIRD-PARTY AI PROVIDERS.

YOU ACKNOWLEDGE THAT YOU MAY NOT USE THE SERVICE WITH PROHIBITED DATA AND YOU RELEASE US FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO SUCH DISCLOSURES AND ASSUME ALL RISKS ASSOCIATED WITH SUCH DISCLOSURE.

IN NO EVENT SHALL WE, OUR DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE, EXEMPLARY DAMAGES, OR ANY DAMAGES FOR LOSS OF PROFITS INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER TANGIBLE LOSSES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY LOSS OR DAMAGE WHICH MAY ARISE FROM THE USE OF, OR INABILITY TO USE, THE SERVICES OR ANY RELATED INFORMATION, UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS, DATA OR CONTENT, STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES OR ANY OTHER MATTER RELATING TO THE SERVICES, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

We are not liable for any interruption, inaccuracy, unavailability, data loss, security incident or other issue arising from third-party AI providers or third-party systems integrated with the Services.

11. Limitation of Liability

To the maximum extent permitted by law:

We and any subsidiaries, affiliates shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, goodwill, or other intangible losses.

Our total liability for any claim shall not exceed the total fees you paid in the 12 months preceding the event giving rise to the claim.

If you are dissatisfied with the Services, your exclusive remedy is to stop using them and close your Account.

12. Indemnification

You agree to release, indemnify and hold us harmless, our affiliates, officers, employees, and service providers from any claims, damages, liabilities, or expenses (including legal fees) arising from:

Your use of the Services;

Your Client Data, Inputs or use of Outputs;

Your breach of these Terms;

Any third-party rights you violate.

You further indemnify us against any claims, liabilities, losses, damages or expenses arising from:

• your Inputs or Client Data;

• your use of Outputs;

• any breach of applicable laws relating to artificial intelligence, privacy, data protection or marketing; or

• your failure to independently review Outputs before relying on or implementing them.

13. Changes to Services and Terms

We may update, modify, or discontinue the Services (in whole or part) at any time.

We may also revise these Terms. Material changes will be notified at least 30 days before taking effect. Continued use after changes take effect constitutes acceptance.

14. Other terms

We do not guarantee the retention or availability of any Client Data or Outputs and recommend that you maintain independent backups of any important information.

15. Termination

We may suspend or terminate your Account immediately for any breach of these Terms.

Upon termination:

Your access to the Services ceases.

All outstanding fees become due.

You are not entitled to refunds.

16. Australian Consumer Law

Nothing in these Terms excludes or modifies your rights under the Australian Consumer Law (ACL). Statutory guarantees apply to the extent required by law.

17. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You agree to the exclusive jurisdiction of its courts.

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